So what is arbitration? Arbitration is a binding process that must be agreed on by the parties before commencing the arbitration. The difference between an arbitration and a mediation is that the arbitrator decides the case, rather than a mediator getting the parties to agree, a process which is non-binding. Arbitration is an excellent option for those who are unable to reach resolution other than through the court system, which is experiencing a significant backlog of cases. The arbitration process is a quicker and more efficient means to an end. The process is also private, enabling parties to stay out of the public domain with their private affairs. Another benefit is the ability to agree on the arbitrator, who is often a private judge or skilled attorney, rather than being assigned a judge at random.